Job Opportunities - International Association of Law Enforcement Intelligence Analysts

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Ad Title: Assistant Professor of Practice, Criminal Justice
Location: Akron, Ohio
Post Date: 02/07/19
Contact: Dwayne Jones,
City: Akron
State: OH
Zip: 44325
Phone (W): 330-972-7111
Website: visit our website...
The Department of Criminal Justice Studies at The University of Akron invites applications for a non-tenure-track, Assistant Professor of Practice position to begin Fall 2019. The successful candidate will join a new and dynamic interdisciplinary program that offers two undergraduate degrees: (1) Criminology and Criminal Justice (CCJ) and (2) Criminal Intelligence Analysis (CIA). The candidate is expected to specialize in Criminal Intelligence Analysis, and will teach both basic and advanced courses in crime analysis and policing strategies. Preference will be given to candidates who will also contribute to other aspects of the joint program such as teaching core Criminal Justice courses.

The position is a full-time, 9-month non-tenure-track appointment as an Assistant Professor of Practice, hired in the Department of Criminal Justice Studies. Salary: Competitive.

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Location: Naperville, IL
Post Date: 03/12/19
City: Naperville
State: IL
Zip: 60540
Website: visit our website...
The City of Naperville’s Police Department is seeking a full-time Crime Analyst who will be responsible for the collection and analysis of timely and relevant information on crime patterns and trends, which will assist department personnel in planning the deployment of resources for the prevention and suppression of criminal activities. The position will research and analyze law enforcement data; identify and interpret criminal activity, patterns and trends; and forecast trends to aid in staffing and deployment of police personnel. This position reports to the Deputy Chief of Investigations.

The Crime Analyst will work with Patrol and Investigation Division members to provide accurate, timely and relevant analysis of crime patterns and trends that aid in the efficient deployment of department. The position will prepare and publish crime analysis bulletins and will make presentations to staff on emerging or existing crime series, patterns and trends. The position will also develop and produce crime maps; attend briefings, Patrol roll calls, and Investigations meetings; provide tactical case support; and work closely with Crime Prevention Specialists to provide current crime trend and pattern information to better inform the community and to assist in development of prevention programs. The Crime Analyst provides tactical analysis (i.e. patterns, repeat incidents), strategic analysis (i.e. long term statistical trends, hot spots), intelligence analysis (repeat offenders, repeat victims, criminal organizations/networks) and administrative analysis (i.e. short reports, response to media requests) to assist the department become more effective through better information.
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Ad Title: Criminal Intelligence Analyst, Real Time Crime Center (Full Time, Regular)
Location: Wilmington (NC) Police Department
Post Date: 03/14/19
Contact: Malcolm Phelps
City: Wilmington
State: NC
Zip: 28401
Phone (W): (910) 343-3608
Website: visit our website...
Perform intermediate analytical research methods and statistical analysis to develop, compile, prepare and disseminate notices and reports of crime trends and patterns to internal and external officials. Search multiple data sets, recognize relevant information, and transmit that information to appropriate agency members. Utilize general to intermediate level statistical analysis, data analysis, forecasting and trending to create a variety of detailed and/or narrative reports for use in the field of criminal intelligence, planning, and prevention.

Job Duties

Analyzes, monitors, and identifies local, state, and national intelligence information to assess developments, trends, prediction models and threat implications within identified geographical areas. This work is accomplished through the knowledge and application of statistics up to an intermediate level, regression analysis as an example, mapping skills, and advanced skill in analysis software and other related software.

Conducts statistical analysis, forecasting, and trending on gathered crime intelligence data and any other data relevant for criminal intelligence analysis. Coordinates the results of statistical studies to assist operations and administrative personnel in planning the deployment of resources for the prevention and suppression of criminal activities.

Conducts research of open sources such as social media, video feeds and law enforcement data bases; determines the reliability factor and consolidates the various intelligence reports, consolidating intelligence reports from other agencies and analyzes the data to prepare and disseminate intelligence reports, hot sheets, data analysis, and written reports on a daily or as needed basis for the department staff and external department staff and agencies.

Works with various internal department staff and external departments and agencies with mapping, charting, and analysis. Assists with and/or develops the preparation of intelligence briefings.
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Ad Title: Criminal Intelligence Analyst, Wisconsin DOJ
Website: visit our website...
The Wisconsin Department of Justice is seeking a Criminal Analyst to join the Wisconsin Statewide Intelligence Center (WSIC) within the Division of Criminal Investigation. WSIC is the state’s primary fusion center and provides tactical, operational, and strategic intelligence support to local, state, federal and tribal law enforcement, emergency management, fire service, public health, military, and private sector partners. The Fusion Center also works with local and statewide law enforcement to collect and analyze information about criminal activity that assists in preventing and solving crimes. The successful applicant will be instrumental in helping the Department of Justice in its mission to protect and serve the people of Wisconsin. Learn more about the Wisconsin DOJ at

Position Summary:
The WSIC Intelligence Analyst position is responsible for a number of assignments including but not limited to analytical assistance in criminal investigations and tactical operations, assessment writing, and information sharing in Homeland Security programs. The analyst will receive, analyze, produce, and disseminate analytical products to stakeholders not only in Wisconsin but throughout the United States. The duties of this position will have a direct impact on the WSIC's daily operations and the coordination of information sharing between state, federal, local, and tribal law enforcement agencies, as well as private partners.

The employment register established as a result of this recruitment may be used to fill other Criminal Analyst vacancies in WSIC for the next 6-12 months.

Special Notes: Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DOJ sponsorship) at the time of application. The Department of Justice will conduct an extensive background check on applicants prior to selection. This position is subject to pre-employment and random drug testing. Upon hire, all new DOJ employees will be fingerprinted.

1. Travel to other agencies and meetings including court appearances is required. Travel out-of-state may be required. 2. This position must testify in an effective manner as an expert concerning the analysis performed and the results and conclusions drawn. Testifying in an effective manner requires remaining free of Brady or Giglio disclosure obligations. 3. The incumbent must obtain and maintain a National Security Secret-level clearance. 4. The analyst is required to take on-call weekends, based on rotation with other analytical staff, as well as volunteer for weeknight coverage. 5. The analyst is expected to deploy to provide analytical support to law enforcement and homeland security partners in a variety of circumstances.

The applicant must have education, training and/or experience in the following three areas for further consideration for this position:
1. Developing actionable intelligence through collection, analysis, and research OR Investigating information from multiple sources to identify trends, anomalies or solutions.
2. Preparing reports or presenting information as a result of research and analysis.
3. Using computer software such as analytical tools, spreadsheets, visualization programs, databases, forensic software, or other specialized tools to organize and analyze data.

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Location: Commerce, CA
Post Date: 10/30/18
Website: visit our website...
LA CLEAR is a nationally and internationally recognized Investigative Support Center (ISC) that provides intelligence products, enhanced information sharing and advanced systems technology to federal, state and local law enforcement agencies in order to ensure officer safety and enhance operational efficiency. The CIS I position will be assigned to the Watch Center and report to a Criminal Identification and Intelligence Supervisor. Employee serves at the discretion of the Executive Director of LA CLEAR.
The CIS I duties include, but are not limited to: collecting information from a variety of sources; analyze, evaluate and correlate information pertaining to targeted criminal suspects; input and maintain intelligence information in the RISSIntel database; respond to inquiries from law enforcement agencies; query multiple law enforcement databases; prepare trend assessments and reports; post and monitor critical events in a deconfliction system; report information in both verbal and written form; prepare correspondence and memorandums as necessary; provides liaison to local, state and federal law enforcement agencies to ensure a continuing flow of information. The Watch Center is open 24 hours a day, 7 days a week, and 365 days a year including holidays.
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Ad Title: Criminal Research Specialist, Metro DC Police
Location: Washington, DC
Post Date: 02/12/19
State: DC
Website: visit our website...
Job Summary:

There is only one city in the country that can say it is the Nation’s Capital – Washington, D.C. given that distinction, the Metropolitan Police Department is the premiere law enforcement organization in the city. We receive over 22 million visitors a year, have almost 700,000 residents, and 21,000 private businesses. The Department consists of more than 4,500 members: approximately 3,850 sworn members and over 650 civilian employees. We are one of the most diverse and highly trained departments in the country. We have the honor of safeguarding and protecting not only our nation’s residents, but also people from all over the world.

The Metropolitan Police Department (MPD) is the primary law enforcement agency for the District of Columbia. It is the mission of the Metropolitan Police Department to safeguard the District of Columbia and protect its residents and visitors with the highest regard for the sanctity of human life. We will strive at all times to accomplish our mission with a focus on service, integrity, and fairness by upholding our city’s motto Justitia Omnibus -- Justice for All.
The Criminal Research Specialist Position is covered under the National Association of Government Employees (NAGE) bargaining unit. This position is located in the Metropolitan Police Department, Homeland Security Bureau, Criminal Research Section.

The focus of this position is to research, correlate, and disseminate timely and accurate information from multiple sources in direct support of criminal investigations, particularly violent offenses. The incumbent will be responsible for gathering, evaluating, organizing, and assembling information for the purpose of detecting and identifying criminal activities, trends, entities, and participants. The incumbent will work in conjunction with investigators and other analysts in order to provide investigative leads, information on potential suspects and witnesses, and technical support during the course of an investigation.

Major duties include:

• Research and obtain data and information from automated and manual resources and networked databases in direct support of investigations
• Receives, prioritizes and validates requests for investigative assistance, and determines the appropriate procedure and protocols in order to initiate the collection and dissemination of the investigative information in a timely manner and designated format
• Summarizes, disseminates and/or exchanges investigative information to authorized personnel, law enforcement agencies and criminal information networks
• Maintains the proper security and confidentiality of all information created or encountered for the purpose of complying with federal and local laws and regulations concerning access to and dissemination of criminal information
• Communicates with field investigators and criminal intelligence officers via radio or telephone in an office setting to assist in identifying and locating suspects and potential witnesses, obtaining and providing information useful to investigators, such as surveillance data, criminal histories, credit histories, financial assets and places of residence and employment, using various restricted access resources
• Review information from surveillance video tapes and audio records
• Obtain relevant information from outside agencies (OUC, OMV, etc.), conduct appropriate link analysis, reviews social media internet sites for potential investigative material, and review all information and intelligence to determine additional action
• Operates technologically advanced video systems and computer applications, including, but not limited to: CCTV (crime cameras), automated license plate readers (LPR), Shotspotter, JUSTIS, WALES II,NCIC, Columbo, Mugshot Retrieval, TLO, iLeads, etc
• Creates, maintains and updates spreadsheets, databases, files and networks, ensuring their security, confidentiality and integrity
• Prepares reports and other documents for detectives and investigators
• May be required to testify in court
• Performs other related duties as assigned.
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Ad Title: Embedded Crime Analyst
Location: Riley County Police Department, Manhattan, Kansas
Post Date: 01/07/19
Contact: Lauren Norman
City: Washington
State: DC
Zip: 20036
Phone (W): 9192741451
Website: visit our website...
This position exists to provide Crime Analysis services to a customer of LexisNexis to include tactical, strategic, administrative, and operational analysis of their data to provide decision makers in the agency with the actionable intelligence they need. Additionally, this position will serve as a subject matter expert on LexisNexis products that are in use at the customer site by providing training and guidance on how to utilize them effectively. The role also may create, maintain and enhance product design and related documentation and to effective communicate with internal and external clients, management and LexisNexis functional areas by presenting problem resolution, product information and status reports in a professional manner.

This position is embedded at the Riley County Police Department in Manhattan, Kansas
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Ad Title: Financial Analyst - National White Collar Crime Center
Location: Richmond, Virginia
Post Date: 03/19/19
Website: visit our website...
The Financial Analyst will support a wide variety of financial activities, including financial and management reporting and analysis, periodic budgeting and forecasting, monthly reporting on planned/forecasted performance vs. actual performance, and preparation of other recurring reports and analyses. The Financial Analyst will also provide analytical support for new initiatives and special projects and is expected to understand and effectively utilize a broad range of financial and accounting principles and apply a working knowledge of the operations of the organization.
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Ad Title: Intelligence Analyst at Ohio Board of Pharmacy
Location: Columbus, OH
Post Date: 02/06/19
Website: visit our website...
Primary Location: United States of America-OHIO-Franklin County
Organization: Pharmacy Board
Classified Indicator: Classified
Bargaining Unit / Exempt: Exempt
Schedule: Full-time
Work Hours: 8 am to 5 pm
Compensation: $25.50 to $36.33
Unposting Date: Ongoing
Job Function: Business

The State of Ohio Board of Pharmacy shall act efficiently, consistently, and impartially in the public interest to pursue optimal standards of pharmacy practice through communication, education, legislation, licensing, and enforcement.

Job Responsibilities:

Manages and maintains the intelligence program for the Board of Pharmacy (i.e., PRX), (i.e., develops, revises, and implements policies and standard operating procedures governing the PRX intelligence program; ensures strict compliance to laws and rules concerning intelligence gathering activity; identifies information and intelligence requirements of PRX and designs intelligence and information processes and systems to meet these requirements (e.g., uses case law and feedback from field staff and subject matter experts in best practices to ensure processes are performed consistently and are compliant with all provisions of criminal and civil law; and ensures effective and accurate analysis to investigative staff); participates in continuing education to stay abreast of the latest criminal and intelligence theories, techniques, and new information technology in the criminal intelligence industry.

Provides direct support to ongoing investigations by providing investigative analysis and critical front-line intelligence support (i.e., reviews and analyzes complex and/or sophisticated data from the Ohio Automated Rx Reporting System (OARRS) and other records from health information systems to identify statistical outliers in prescribing, dispensing, or distribution of controlled substances and dangerous drugs; identifies prescription drug trends within dispensing and wholesale data reported to PRX; analyzes and compares public health overdose death data with prescribing, dispensing, and distribution data to identify trends, statistical outliers, and investigative insights; reviews overdose death data from medical examiners and coroners to identify aberrant prescribers, dispensers, distributors, as well as abuse trends); prepares and submits for dissemination, intelligence materials that may be of value to PRX or other law enforcement groups (i.e., develops complex reports that detail all findings to clearly illustrate the facts of the data analyzed); conducts briefings to present intelligence data to PRX or other law enforcement groups.
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Ad Title: Intelligence Analyst Supervisor - Indianapolis Metropolitan Police Department
Location: Indianapolis, Indiana
Post Date: 11/02/18
Website: visit our website...
The purpose of this position is to participate in the collection, collation, analysis, dissemination and evaluation of crime data to discover developing trends, patterns and changes in criminal activity through the use of mapping and analytical software.
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Ad Title: NamUs Analyst (Case Analysis)
Location: Fort Worth, TX
Post Date: 01/11/19
Website: visit our website...
The Center for Human Identification Department at the University of North Texas Health Science Center is seeking to hire a NamUs Analyst (Case Analysis) to join our team. Responsibilities of the position include but are not limited to:

* Respond to requests for information from assigned NamUs Regional Program Specialists and other NamUs stakeholders by providing analytical reports and other analytical work products.
* Requests typically consist of, but are not limited to, searches for indication of life for long-term missing persons, searches for next of kin information for missing persons, searches for potentially -matching missing/unidentified person cases, and regional case statistics.
* Compile, maintain, and report monthly statistics and success stories related to analytical services provided, for inclusion in monthly and bi-annual NamUs program updates and other communications activities.
* Assist with data cross-reference projects and input of missing person cases in NamUs to increase the number of cases entered in the NamUs MP database.
* Compile data requested through Freedom of Information Act (FOIA) requests at the direction of the Director of NamUs Forensic and Analytical Services.
* Participate in the creation of training curriculum and enhancements of NamUs analytical services, as assigned.
* Present NamUs analytical services to internal and external stakeholders.

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Ad Title: Opportunities for Intelligence Analysts at the Competition Bureau, Canada
Location: Gatineau, Quebec, Canada
Post Date: 03/04/19
Contact: Matthew Bargh
Website: visit our website...
Opportunities for Intelligence Analysts at the Competition Bureau, Canada

March 4, 2019

The Competition Bureau is seeking experienced Intelligence Analysts to work in its Criminal Intelligence Unit (CIU), Cartels and Deceptive Marketing Practices Branch (CDMPB).

Headed by the Commissioner of Competition, the Bureau is an independent federal law enforcement agency responsible for the enforcement and administration of the Competition Act. The CDMPB is responsible for investigating alleged violations of the criminal and civil provisions of the Act, including cartels (conspiracies relating to bid-rigging and price-fixing), mass-marketing fraud and false or misleading advertising.

The CIU is currently seeking Intelligence Analysts with at least two years' experience to work on the development of the unit and to provide tactical, operational and strategic support to Bureau investigators and managers.

This is an exciting opportunity to be part of a developing unit and to work on large-scale, complex investigations that directly impact Canadian consumers and the economy. The work is highly rewarding and accomplished through teamwork and in collaboration with a variety of stakeholders and partners.

Specifically, we are looking for:
Two (2) Intelligence Analyst positions at EC-04 level.
One (1) Senior Intelligence Analyst Position at EC-05 level.

Individuals at the EC-04 or EC-05 levels (or equivalent) will be considered for a one to two-year assignment, secondment or Interchange Canada agreement.

Please signal your interest by providing your resume and a short (500-word maximum) cover letter describing your suitability for either position to Matthew Bargh ( by March 22, 2019.
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Ad Title: Professional Specialist - Police Crime Analyst
Location: Metropolitan Government of Nashville & Davidson Co
Post Date: 10/18/18
City: Nashville
State: TN
Website: visit our website...
Nashville, TN

This position is in the Metro Nashville Police Department (MNPD) and performs duties of a specialized nature requiring professional knowledge, skills, and abilities that are directly related to the Crime Analysis - GIS Unit in the Strategic Development Division.

All positions in the MNPD require an extensive background check.

Typical Duties

Serves as subject matter expert on tactical, administrative, and strategic crime analysis.
Conducts complex analysis using appropriate crime analysis and Geographic Information System (GIS) processes to identify and predict crime trends, series, and patterns.
Assists and provides support to the Crime Analysts for Patrol (CAP) Officers who are assigned to the police precincts. Prepares and presents training to CAP Officers as needed.
Develops queries with Transact-SQL in Microsoft SQL Server and reports with SQL Reporting Services.
Determines and/or designs appropriate problem solving strategies for issues related to crime analysis.
Collects, collates, and analyzes crime data and information pertaining to crime measures and police efficiencies.
Performs practical program evaluation as needed.
Analyzes administrative or operational problems, programs, or policies.
Serves as a member of the Strategic Development Division team that facilitates the CompStat process for MNPD.
Maintains confidential records and files.

Minimum Qualifications

Bachelor's Degree from an accredited college or university and three (3) years of related experience with ArcGIS and/or MS SQL, Python or R; OR a Master's Degree from an accredited college or university and one (1) year of related experience with ArcGIS and/or SQL, Python, or R.
Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

Skilled in using Geographical Information System (GIS) software to include ESRI's ArcGIS.
Ability to use SQL Server Reporting Services to create reports.
Experienced in querying databases and using statistical computer language: SQL, Python, R, TOAD, etc.
We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Requests for ADA accommodation for the recruitment process should be directed to 615-862-6640.
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Ad Title: Professor, School of Public Safety
Location: King City
Post Date: 03/04/19
Contact: Preeti Shalini Sarin
State: ON
Website: visit our website...
Competition #: 19F-441
Department: Faculty of Applied Arts and Health Sciences
Location: King Campus (Faculty may be required to teach at other campuses as needed)
Position Type: Full Time
Start Date: August 2019

Position Summary:
Reporting to the Chair, School of Public Safety, Recreation and Wellness, and Environmental Studies, the Professor is responsible for developing, preparing, and delivering courses within the School of Public Safety, ensuring an effective and compelling learning environment for students.
Program Area/Level:
Responsible to teach courses in the Bachelors of Crime and Intelligence Analysis (BCIA) program, Police Foundations diploma program and Advanced Investigations and Enforcement graduate certificate program.

Under the direction of the senior academic officer of the School or designate, the Professor is responsible for:

Ensuring student awareness of course objectives, approach and evaluation techniques.
Carrying out regularly scheduled instruction, which may include tutoring and academic counselling of students.
Providing a learning environment which makes effective use of available resources, work experience and field trips.
Evaluating student progress/achievement and assuming responsibility for the overall assessment of the student's work within assigned courses.

Course and Curriculum Development:
Consulting with program and course directors and other faculty members, advisory committees, accrediting agencies, potential employers and students.
Defining course objectives and evaluating and validating these objectives.
Specifying or approving learning approaches, necessary resources, etc.
Developing individualized instruction and multi-media presentations where applicable.
Selecting or approving textbooks and learning materials.

Academic Leadership:
Providing guidance to Instructors relative to the Instructors' teaching assignments.
Participating in the work of curriculum and other consultative committees as requested.

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Ad Title: Tenure Track position in Cyber Criminology or Intelligence Analysis
Location: Indiana State University
Post Date: 02/13/19
Contact: David Polizzi
City: Terre Haute
State: IN
Zip: 46168
Phone (W): 812-237-2192
Website: visit our website...
The Department of Criminology and Criminal Justice is a unit of the College of Arts and Sciences of Indiana State University. It is a rapidly growing department that offers degrees in Criminology & Criminal Justice, Intelligence Analysis, and Cybercriminology & Security Studies. We are searching to fill a tenure-track position in either our Intelligence Analysis or Cybercriminology & Security Studies programs for fall 2019. The Intelligence Analysis program offers concentrations in counterintelligence, criminal intelligence, intelligence operations and intelligence collection. The Cybercriminology & Security Studies program offers concentrations in protecting digital data, protecting physical facilities, and travel security. The department provides undergraduate and graduate distance learning programs, consulting and training services for public and governmental agencies, and technical support through its Institute of Criminology. The department has modern classroom facilities including a crime lab, and "smart rooms" for interactive video and computer instruction. Also, our programs offer internship opportunities. Department of Criminology programs have grown to over 800 majors at the graduate and undergraduate levels that includes both on campus and in the distance education programs. It is anticipated that the Intelligence Analysis program and the Cybercriminology & Security Studies program will each enroll between 500 to 600 majors when fully implemented, with new faculty positions added to meet enrollment and program needs. The department is multidisciplinary with a broad emphasis on justice and security matters. More information is available through the department website at

Position: Assistant Professor. This position is a 10-month, tenure-track position with possibilities of summer teaching assignments. Criteria for tenure and promotion include research, scholarship, teaching effectiveness, and service to the university and community. Beginning Date: August 1, 2019.

Application: Screening will begin February 28, 2019 as applications are received, and the position will remain open until filled. Applicants must apply online at and attach a letter of application, vita, unofficial transcripts (official transcripts will be required prior to campus interview), three letters of recommendation and any other supporting material. Inquiries may be directed to: David Polizzi, Ph.D., Chair, Search Committee, Professor,
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Ad Title: Washington DC Fusion Center Intelligence Analyst
Location: Washington DC
Post Date: 03/12/19
Contact: HR
City: Washington
State: DC
Zip: 20032
Website: visit our website...
Open/Close Date: 03/12/19 - 03/22/2019
Open To Public
Grade: CS-09
Rate: $53,620 - $69,037
Number of Openings: 1
Agency: Homeland Security and Emergency Management Agency

Job Summary:
This position is located in the District of Columbia Homeland Security and Emergency Management Agency (DCHSEMA), Center Manager, National Capital Region Threat Intelligence Consortium (NTIC). The mission of DCHSEMA is to support and coordinate homeland security and emergency management efforts, ensuring that the District of Columbia's all-hazards emergency operations are prepared to protect against, plan for, respond to, and recover from natural and man-made hazards. DCHSEMA assumes the continuity of government during and following major disasters. The mission is accomplished in partnership with District, federal and regional agencies as well as many private sector organizations.

Incumbent will, under supervision, provide intelligence support and information dissemination to members of local and federal homeland security agencies throughout the District of Columbia, National Capital Region (NCR), and other similar centers in the United States. The work involves the collection, analysis, evaluation, interpretation, and dissemination of information on political, economic, social, cultural, physical, geographic, or scientific conditions, and trends and forces in domestic areas that directly and indirectly affect the security of the NCR. The work requires the application of analytic proficiency and sound judgment to all conclusions and recommendations.

The incumbent will work alongside other analysts to plan, coordinate, and conduct strategic and tactical analysis of information and intelligence, as well as assist in determining and defining essential elements of information required and the most effective method for collection efforts.
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